Our priority is your care. Our patients’ overwhelmingly agree and love their experience. The reviews indicate that. Below is a selection of statements from our patients speaking about their positive experience with us.
"Had my second appointment with PA Elaine Lai. She is super patient, knowledgeable, communicative, and asks questions about my acne and any concerns I have. She also tailor-prescribed appropriate level of prescriptions to build up my tolerance. Strongly recommend going to PA Elaine Lai for your appointments.”Robin
August 2025
"Took my teen with acne issues here, been to many dermatologists and by far this is the best one. My teen has her confidence back. Clean office, & good parking. Amazing staff. Front receptionist girls were very polite. Highly recommend this spot.”Stasi
June 2025
“I had the absolute best experience today with Pamela Lachs, MSPA, PA-C at Borealis Dermatology in Garden City, NY. Not only was she highly skilled, knowledgeable, personable, and thorough, she educated me on my skin and recommended the best products to help protect it. Pamela was the very first person to ever give me a full examination, not just focusing on my skin conditions, out of the three different dermatology practices that I have been to in the past.. Thanks to Pamela, I will be taking much better care of my skin, and getting my yearly follow up visits with her! The medical assistants and staff were also great, and the office is very nice and extremely clean.”Colleen
April 2025
“The most comfortable medical professional office I have ever been, and the staff is so nice and knowledgeable. Seems that I found my new home for my skin. Dr. Arora is just so friendly and made me feel good about my skin and I’m happy.”AI
February 2025
“The entire office staff, medical assistants, and Dr. Cymerman were all true professionals. I was treated with courtesy, kindness and respect. I felt very at ease. They definitely are a 5 star group.”Andy
January 2025
“Great office, good staff and excellent doctor! Easy to make appointments. Wait time is minimal. Staff is very professional. Dr. Arora is amazing! He genuinely cares for his patients.”Meerasantsaran
November 2024
“My son has been seeing Dr. Navin Arora for almost four years now for both eczema and acne, and we couldn’t be more pleased with the care he has received. Dr. Arora is thorough, attentive, and always takes the time to explain treatment options and address any concerns we have. His approach has made a significant difference in my son’s skin health. The staff at the office is also wonderful—professional, friendly, and always accommodating. We highly recommend Dr. Arora.”Stacey
September 2024
“Excellent service and a great experienced doctor. I went in there to get a second opinion about my psoriasis- the impression I developed as I exited the office was excellent. No one beats the professionalism and optimism of the lady doctor I saw. Wishing her a good and successful path.”Natasha V
May 2024
“I read about Borealis Dermatology on Yelp. The reviews were true! The ease of scheduling an appointment – the staff was friendly, and respectful. Dr. Cymerman had such a nice personality and allayed my fears. Her treatment style was more than I could ask for. I highly recommend this practice!”Susan
April 2024
“Dr. Arora and his staff are extremely professional and friendly. Dr. Arora takes his time with you at your appointment and truly cares about his patients. Very thorough.”T.H.
Dec 2023
"The office staff is welcoming a nd professional. Dr. Arora and Joyce were kind and very knowledgeable and answered all my questions. I highly recommend ! Thank you !"Suzanne K.
Sep 2023
"I have been bringing my daughter here for the past year. We see Pamela Lachs and she always greets us with a smile. She gives us the options and tells us which one is likely to work best. My daughter loves coming here and we are in and out of there within about 30 minutes."Yavette R.
Sep 2023
"Dr. Arora and his staff are the absolute best! They always take the time to give me the personal attention I need, and even if when the office is busy, I have never had to wait more than a few minutes. It’s nice to be able to put my full trust in a practice and to feel confident that I am getting the best care."Jennifer B.
July 2023
"The PA Pamela and office assistant were very professional and kind and took great care of my daughter. They were also sensitive and took the time to answer all of her questions. Absolutely a wonderful office!"Carla M.
June 2023
"Office was incredibly clean and welcoming. Inputting information as a new patient was quick and easy. I did not have to wait long at all to be seen and Dr. Arora was very kind and easy to talk to about my concerns and skin issues. I would recommend this office very much."Arthur W.
April 2023
"This place is awesome. They have a huge variety of procedures and treatments available for all of your skin needs! Anywhere from spa treatments like a hydro facial and Botox to performing dermal surgery and treating acne or rashes. The staff is super friendly and make sure you’re comfortable throughout your visit. They see all ages too, from kids to adults! They take lots of different insurances and if your insurance doesn’t cover your visit, they take card or cash, but if you pay with cash it’s cheaper than paying with card. 10/10 recommend this place."Alan W.
March 2023
"My visit was very relaxing and informative. Your staff were very upfront and confident about their knowledge of my situation. I left feeling confident in their approach to treating my issue. I surely will recommend your organization to others. Also the ambience of your office is very refreshing and relaxing."Richard B.
January 2023
“Beautiful, clean & modern office. Parking was great. Front desk is always so sweet, warm and welcoming to me and my family. The nicest staff I have ever dealt with! No wait time. Everyone is professional and very attentive. Thank you Borealis Dermatology!”Marsinia
July 2025
“Dr. Arora is the best! He’s been my dermatologist for years. He always addresses all of my concerns and helps me find the best treatment plans. This is a top notch practice.”Hayley
May 2025
“I’ve been visiting the Garden City location for quite a while now and have been treated by Pamela Lachs. Her knowledge in skin issues and treatments are vast, and she’s always accessible to answer any questions in office or on the phone. I have been under her treatment for hyperpigmentation and my skin has improved tremendously since she started to treat me. I would highly recommended this office and Pamela Lachs to anyone who may have concerns with skin issues.”Daryl
March 2025
“PA Pamela is knowledgeable in her field, very professional. She explains everything. You walk away enlighten and clear concerning any issues you had for your visit. I would recommend this office!”Karen
December 2024
“Dr. Arora is very knowledgeable, professional and has great bedside manner. Highly recommend!!”Imanuel
October 2024
“Very friendly, very professional from everyone in the office.”
Raymond
August 2024
“I saw the PA-C today, Pamela Lachs and she was absolutely wonderful. She was super attentive and knowledgeable towards my concerns while displaying so much compassion. I did not feel rushed at all and the wait time wasn’t bad either.”Christina W.
June 2024
“Very professional and friendly service. Dr Arora is a very professional and kind doctor. His bedside manner is absolutely outstanding. I highly recommend Borealis Dermatology!”M.B.
July 2024
“Dr. Arora is the best dermatologist! My husband and I have been his patients for a while now and we always leave feeling satisfied and content. Dr. Arora has also performed some surgical procedures on us, has prescribed topical ointments for my acne, including sun protection creams, and most recently excised my nail bed infection, and the office fit me in on the same day, despite their hectic schedule! My husband and I highly recommend Dr. Arora! In addition, his team of assistants and secretaries work cohesively and create a caring environment! We feel relieved to have such a great doctor!”Mary M.
April 2024
“Friendly staff and professional doctors. Highly recommend.”Donna L.
Feb 2024
“I LOVE Borealis Dermatology. My entire family goes there! The front desk (Alexa) is always helpful to our needs, friendly and accosting. Dr. Arora and Dr. Cymerman listen to your concerns and know exactly how to treat you. I even get my hydrafacials done with Katerina! Clean facility and such a great addition to Syosset!”Noelle R.
Oct 2023
"The staff is very friendly and professional, the wait time was short and the office is extremely clean. Dr Arora explained the details of my exam and answered all of my questions fully. I will recommend this practice to everyone."R.C.
Sep 2023
"Just got my third hydra-facial with Katerina and I couldn't be happier with the results. I explained I hated the way foundation sat on my face, she recommended dermaplaning, what a difference. My products also absorb better into my skin. Highly recommend."Janet M.
Sep 2023
"First time going here to visit Dr. Navin Arora and I must say I was satisfied with my experience here ! He really helped me with my concerns and helped create a treatment plan that works best for me he was thorough and not rushing through the visit. I was seen even before my scheduled time front desk was nice and office super clean and welcoming. I definitely recommend if you’re indecisive and looking for a great dermatologist!"Nadine D.
June 2023
"Dr. Arora and his team have helped me brainstorm options to treat my skin in different ways. I switched dermatologists after 7 years of struggling to find solutions, and this new dermatologist was proactive and helped me find effective treatments. Thank you!"Christie S.
March 2023
"Not too long of a wait, friendly, and experienced staff. Love the results I am getting from the treatment plan after years of wasted time and money somewhere else without lasting results."Arlene S.
May 2023
"Best Derm on planet! Pamela Lach is the best, she is only Derm that takes time and listens and cares. Won’t see anyone else but her! She is treating me for psoriasis and HS she is currently treating me and the medication I’m on works wonders. Been to 1000 Derm’s in my time and hands down the BEST!"Frank R.
February 2023