Borealis Dermatology offers teledermatology for expert skin care from the comfort of your home. Consult with our providers via secure video or photo submissions for quick, high-quality care. Manage skin concerns conveniently without disrupting your schedule. Teledermatology makes prioritizing your skin health easier than ever.
How to Schedule a Teledermatology Visit with Borealis Dermatology
- Call Us to Book Your Appointment:
Contact us at 516-246-8800 to schedule a teledermatology visit with one of our providers - Send in necessary information:
We will send you a text message right after your appointment has been made using our secure messaging portal Klara for you to send us pictures of the front and back of your insurance cards and ID. This way we can verify that we are in network with your insurance prior to your appointment. - Complete Required Forms:
● New Patients: You will receive an email with forms to provide your demographic details, medical history, allergies, insurance information, and financial agreements.
● Existing Patients: Use the online check-in link sent via email to update your information
Preparing for Your Teledermatology Visit
- Check Your Device: Ensure your device (smartphone, tablet, or computer) camera and microphone are working camera
- Secure a Stable Internet Connection: Connect to strong Wi-Fi or reliable mobile data.
- Optimize Lighting & Background: Choose a well-lit space. Please close any blinds behind you for
improved video. - Prepare: Feel free to write down any concerns or questions you may have. It is always helpful to have
medications or any topicals you may be using.
Accessing Your Appointment
- Review Appointment Details: Log in to your patient portal using the email link provided.
- Log In Early: Join your visit 5–10 minutes before your scheduled time to resolve any technical issues.
- Use the Secure Access Link: Follow the secure link or app instructions provided in your email.
- Enable Camera & Microphone: Grant necessary permissions for video and audio during the session.
- Follow On-Screen Prompts: Complete any pre-visit tasks before connecting with your provider.
If you are having difficulty logging onto the telemed visit someone from our staff will be able to troubleshoot with you.
During Your Teledermatology Visit
- Ensure Stability: Place your phone or device on a stable surface and please be seated comfortably to ensure a smooth consultation.
- Appointment: Your provider will assess your condition and review treatment options tailored to your needs.
- Prescriptions & Follow-Up: If necessary, prescriptions will be sent directly to your pharmacy, and any follow-up appointments will be scheduled.
This streamlined process ensures you receive high-quality care conveniently and securely!
FAQs
What is a video visit?
A video visit is a remote consultation with a provider using a secure video platform. It allows you to discuss skin concerns, receive diagnoses, and get treatment recommendations from the comfort of your home.
How can I schedule a video visit?
You can schedule a video visit through: Calling our office at 516-246-8800.
What if I don’t have health insurance?
If you don’t have insurance, we offer self-pay options. Contact our office to discuss pricing.
How does a video visit work?
- Schedule an appointment by phone.
- Receive a secure link via email to join the video session.
- Connect with your provider at the scheduled time.
- Discuss your concerns, receive a diagnosis, and get treatment recommendations.
What type of appointments can I schedule a video visit for?
Video visits are ideal for:
● Acne, rashes, eczema, and psoriasis
● Skin infections and allergic reactions
● Follow-ups for ongoing treatment
● Medication refills
● Initial consultations for certain skin concerns
Not suitable for:
● Emergencies (seek immediate care if needed)
● Procedures requiring in-person evaluation (biopsies, mole removals, etc.)
Will my insurance cover a video visit?
Most insurance plans cover telehealth visits, but coverage may vary.
Can I schedule a video visit for a child?
Yes, parents or guardians can schedule video visits for children. A legal guardian must be present during
the consultation.